Introduction

At GrowSnap AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including our website (https://growsnap.ai), AI tools, and customer support automation. By using our services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing details when you sign up for our services or contact us.
• Business Data: Information you provide through our platform, such as lead data, customer interactions, and analytics metrics.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and time spent.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can manage cookie preferences through your browser settings.
• SMS/Text Messaging Data: If you opt in to receive SMS communications from us, we collect your mobile phone number and your consent preferences.

How We Use Your Information

We use your information to:

• Provide and improve our services, such as automating lead generation, scheduling, and customer support.
• Process payments and manage subscriptions.
• Communicate with you, including sending service updates, promotional offers, and responding to inquiries.
• Send you SMS/text messages if you have opted in to our messaging program (see SMS Communications section below).
• Analyze usage to enhance user experience and develop new features.
• Ensure the security of our platform and comply with legal obligations.

SMS Communications

GrowSnap AI operates an SMS/text messaging program to communicate service updates, appointment reminders, promotional offers, and other relevant information to users who have opted in.

• Opt-In: By providing your mobile phone number and checking the consent box on our sign-up form or other opt-in mechanism, you agree to receive recurring automated text messages from GrowSnap AI. Consent is not a condition of purchase.
• Message Frequency: Message frequency may vary depending on your account activity and preferences.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. You can re-enroll at any time by replying START or by contacting us directly.
• Help: For assistance, reply HELP to any message or contact us at [email protected] or +1 888-869-9929.

No Sharing of SMS Opt-In Data: We do not sell, rent, share, or disclose your mobile phone number or SMS opt-in consent information to third parties for their own marketing purposes. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information collected for SMS communications is used solely to send the messages you have requested and to manage your messaging preferences.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to operate and improve our services. These technologies help us:

• Essential Cookies: Enable core site functionality such as login sessions and security.
• Analytics Cookies: Understand how visitors interact with our website (e.g., pages visited, time spent, referral source) so we can improve the experience.
• Marketing Cookies: Track the effectiveness of our advertising campaigns and deliver relevant content.

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our services. For more information on managing cookies, please refer to your browser's help documentation.

Data Sharing

We do not sell your personal information. We do not share your mobile phone number or SMS opt-in data with third parties for marketing purposes. We may share your data only in the following limited circumstances:

• Service Providers: Third-party vendors who assist with payment processing, analytics, or customer support (e.g., Stripe, HubSpot). These providers are contractually obligated to use your data only as necessary to perform services on our behalf.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

Data Security

We use HIPAA-compliant, encrypted systems to protect your data, with regular security audits and strict access controls. All data transmissions are secured using industry-standard encryption (TLS/SSL). Access to personal data is restricted to authorized personnel on a need-to-know basis. However, no system is completely secure, and we cannot guarantee absolute security of your information.

Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information.
• Opt out of marketing communications, including SMS messages (by replying STOP) and email (by clicking the unsubscribe link in any email).
• Request a copy of your data in a portable format.
• Withdraw consent for data processing (where applicable).
• Lodge a complaint with a relevant data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at [email protected].

Third-Party Integrations

Our services integrate with platforms like HubSpot, Salesforce, and Mailchimp. When you use these integrations, your data may be shared with these third parties, subject to their privacy policies. SMS opt-in data and mobile phone numbers are not shared with these third-party platforms for their independent marketing use.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 877-378-7598
Address: 30 N Gould St, Sheridan, WY 82801