Introduction

Welcome to GrowSnap AI. These Terms of Use ("Terms") govern your access to and use of our services, including our website (https://growsnap.ai), AI tools, and customer support automation (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, please do not use our Services.

Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms to use our Services. By using our Services, you represent that you meet these requirements. You must be 18 years of age or older to use any SMS or text messaging features offered through our Services.

User Responsibilities

You agree to:

• Use the Services in compliance with all applicable laws and regulations.
• Provide accurate and complete information when signing up or using our Services.
• Not use the Services for any unlawful or unauthorized purpose, including but not limited to spamming, hacking, or distributing malware.
• Not attempt to reverse-engineer, decompile, or otherwise interfere with the functionality of our Services.

SMS Communications

GrowSnap AI may send you SMS/text messages if you have opted in to our messaging program. The types of messages you may receive include:

• Service Alerts: Account updates, system notifications, and important service announcements.
• Appointment Reminders: Automated reminders for scheduled calls, demos, or follow-ups.
• Promotional Messages: Special offers, product updates, and marketing communications.
• Customer Support: Responses to inquiries submitted through our platform.
• Lead Notifications: Automated outreach and follow-up messages as part of our AI-powered lead generation tools.

Opt-Out: To stop receiving SMS messages from us, reply STOP to any text message at any time. After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you re-enroll. You may re-enroll at any time by replying START or by contacting us.

Help: For assistance with our SMS program, reply HELP to any message, email us at [email protected], or call +1 877-378-7598.

Message and Data Rates: Message and data rates may apply to any SMS messages sent or received. Check with your mobile carrier for details about your plan's messaging rates.

Carrier Liability: Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator. GrowSnap AI is not responsible for any messages that are not received due to carrier delays, outages, or other issues outside our control.

For full details on how we handle your SMS opt-in data and mobile information, please review our Privacy Policy.

Payment and Subscriptions

Our Services may require payment for certain features or subscriptions. You agree to pay all applicable fees as outlined on our pricing page. Usage fees (e.g., $0.025/SMS, $0.15/minute for AI calls) may apply, typically ranging from $10-$30/month for 500 SMS and 100 minutes. All payments are non-refundable except as provided under our 30-day money-back guarantee. We may update pricing at any time, and continued use of the Services constitutes acceptance of the new pricing.

Intellectual Property

All content, features, and functionality of the Services, including our AI tools, designs, and branding, are the exclusive property of GrowSnap AI and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, with or without notice, if you violate these Terms or engage in activities that harm our platform or other users. You may terminate your account at any time by contacting us at [email protected]. Upon termination, you must cease all use of the Services, and any outstanding fees will remain due.

Limitation of Liability

To the fullest extent permitted by law, GrowSnap AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid for the Services in the preceding 12 months.

Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Sheridan, Wyoming.

Changes to These Terms

We may update these Terms periodically to reflect changes in our Services or legal requirements. We will notify you of significant changes by posting the updated Terms on our website with a revised "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, please contact us at:

Email: [email protected]
Phone: +1 877-378-7598
Address: 30 N Gould St, Sheridan, WY 82801

For questions about your privacy or data rights, please review our Privacy Policy.